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Privacy policy

This document explains how DevsDesign SRL collects, uses, protects and shares data: both from this website and from the applications and integrations between Odoo.sh and WhatsApp Business.

1. Scope and purpose

Our solution connects Odoo instances (Community, Enterprise and Odoo.sh) with the WhatsApp Business API to send operational notifications, manage contacts and automate messages within the business ecosystem. User privacy and data security are cornerstones of everything we build.

2. Data we collect

  • Contact information: name, work email and business phone number.
  • Credentials and tokens: used only to establish the encrypted connection between Odoo.sh and WhatsApp Business; passwords are never stored in plain text.
  • Odoo technical configuration: database names, user identifiers and webhook parameters that enable synchronization.
  • Audit logs: message delivery records, status codes and connectivity diagnostics.

3. Authentication and sign-in security

The setup dialog asks only for the information strictly needed to validate the instance and issue communication tokens. We do not store sensitive server-access credentials. We use OAuth and temporary tokens with narrow permissions.

4. Specific use of data

  • Sync contacts and order statuses between Odoo and WhatsApp Business.
  • Send e-invoices, PDF quotes and payment reminders authorized by the customer.
  • Monitor the stability and technical availability of the messaging service.

5. Protection and encryption

  • Mandatory encryption in transit via HTTPS and TLS.
  • Protected storage of API keys and access tokens.
  • Access limited to authorized technical staff under confidentiality agreements.

6. This website's contact form

When you write to us through the contact form we store the details you enter (name, company, phone, email, service of interest and message) and the page language, only to answer your request and follow up commercially. We do not sell them or share them with third parties for advertising. You may ask us to correct or delete your data by writing to info@devsdesign.org.

7. Official privacy contact

For questions about data handling or to request removal of integrations:
DevsDesign SRL · C/ Horacio Blanco Fombona Esq. Emilio Antonio Morel, Edif. Triemsa No. 15, Segundo Nivel, Ens. La Fe, Santo Domingo, República Dominicana
Email: info@devsdesign.org · WhatsApp: +1 (829) 467-8522